Shipping policy

Effective Date: February 17, 2025

This Shipping Policy ("Policy") outlines the terms and conditions governing the shipment and delivery of products purchased from Ampor ("Company," "we," "our," or "us"). By placing an order with us, you agree to the terms set forth in this Policy.

1. Shipping Coverage

We currently ship exclusively within India and deliver to most serviceable pin codes.

2. Shipping Charges

We offer free shipping on all orders. No additional shipping fees apply.

3. Order Processing & Delivery Timeframes

• Order Processing: Orders are typically processed and dispatched within 1-3 business days from the date of purchase.
• Estimated Delivery Time:
  • Standard Pin Codes: Orders are delivered within 3-5 business days after shipment.
  • Special Pin Codes: Orders may take up to 7 business days to be delivered, depending on location accessibility.
  • Next-Day Delivery: Available only for select pin codes within Delhi NCR.

4. Shipping Method & Order Tracking

We utilize both standard and express shipping methods, depending on the delivery location. Once the order is shipped, customers will receive a tracking link via email or SMS to monitor their shipment status.

5. Damaged or Defective Shipments

If a product is delivered in a damaged or defective condition, customers may request a refund or replacement by contacting our support team at [Insert Customer Support Email].

• The request must be made within a reasonable timeframe.
• Photographic evidence of the damage is required.
• The final resolution will be at the sole discretion of the Company.

6. Payment Terms

We currently do not offer Cash on Delivery (COD). All orders must be prepaid using the available online payment methods at checkout.

7. Delays & Unforeseen Circumstances

While we strive to deliver all orders within the estimated timeframes, delays may occur due to unforeseen circumstances such as weather conditions, logistical disruptions, or regulatory restrictions. In such cases, we will notify customers and work towards a timely resolution.

8. Amendments to This Policy

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective upon posting on our official website.

For further assistance, please contact our customer support team at support@ampor.in

Ampor
C-02, Sector 63A, Noida-201301 Uttar Pradesh
support@ampor.in/+91 8800862130